I'm in Crisis

If you're thinking about harming yourself

Right now the safest move is to talk to a human trained for this.

Do this:

1. Call or text your country's crisis line from the list above. If you're not sure which country's line to use, pick the one where you are right now.
2. If a person nearby is someone you trust, tell them what's happening. You don't need to explain it perfectly. "I'm not okay and I don't want to be alone" is enough.
3. Move any means of harm out of reach — firearms first, then medications, then sharp objects. Put distance between you and them, or ask someone else to.
4. Stay on the line. Stay with the person. Stay in a room where someone can see you.

You do not have to figure this out alone. That's what the line is for.

If you're afraid you may act on these thoughts

If there's a real chance you'll act — meaning you have a plan, or you have access to the means, or the pull to act is stronger than your ability to hold back — this is an emergency and it needs an emergency response.

Do this:

1. Call emergency services now. 911, 999, 112, 000, 111 — whichever applies to where you are.
2. If you can't make that call yourself, ask someone near you to make it for you.
3. If no one is near you, go to the nearest emergency department. If you can't get yourself there safely, call an ambulance.
4. Do not wait to see if the feeling passes. This is the moment to get help physically present.

Being afraid you might act is different from wanting to act. The fear is a signal that a human needs to be with you right now.

If you're experiencing intrusive thoughts that horrify you but you have no plan, no intent, and no urge to act — this may not be the right card for you. If there's any doubt, treat it as an emergency and call. A crisis counselor will help you sort it out. Never try to figure this out alone.

If you're worried you may harm someone else

If there's a real chance you'll act on a thought about harming another person — meaning you have a plan, access to the means, or you don't trust yourself to stay away from them — treat this the same as any other emergency.

Do this:

1. Call emergency services. Tell them plainly what's happening. They are trained for this. They will help.
2. Physically separate yourself from the person you're worried about. Leave the room. Leave the house. Go somewhere public if you can.
3. Move any means out of reach — firearms first, then anything else.
4. Call a crisis line to stay on the phone with a human until help arrives or until you're safely away.

Calling for help is not the same as being in trouble. It's the right move.

If you're experiencing intrusive thoughts about harm that horrify you and you have no plan, no intent, and no urge to act — that's a different clinical picture, and we cover it inside the app once you're safe. But if there's any doubt at all about which situation you're in, treat this as an emergency and call. A crisis counselor will help you sort it out. Never try to figure this out alone.

If you're supporting someone else in crisis

You don't have to be a professional to help. You have to be present.

Do this:

1. Stay with them. Physically, or on the phone. Don't leave them alone.
2. Ask directly. "Are you thinking about ending your life?" or "Are you thinking about hurting someone?" Asking does not put the idea in their head. It gives them permission to be honest.
3. Call a crisis line together — from the regional list above. Put it on speaker. Let a trained person guide the next step.
4. If they're in immediate danger, call emergency services. Do not wait for their permission if the danger is real and immediate. Getting them help is not a betrayal.
5. Remove means if you can do so safely — firearms first, then medications, then anything they've mentioned.
6. Don't argue with the content. Don't try to convince them their life is worth living, don't debate their reasoning. Just stay, listen, and keep them connected to help.

After the acute moment passes, both of you will need support. Crisis lines are for you too.